Equine IVF, LLC ("Equine IVF," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the limited personal information provided through our website at equineivf.com and through direct communications with our team. Our website is primarily informational; we do not operate an e-commerce store or process financial transactions online.
Information We Collect
We collect only the personal information that you voluntarily provide to us when you contact us through our website or by phone. This includes:
- Your name
- Your email address
- Your phone number (including mobile numbers)
- Any message or inquiry you submit via our contact form
We do not collect payment information, create user accounts, or gather sensitive personal or financial data through this website.
How We Use Your Information
The information you provide is used solely for the following purposes:
- Responding to your inquiries and scheduling consultations
- Sending service-related updates and appointment communications
- Sending SMS/text messages when you have opted in (see Section 4 below)
- Improving our communications and client experience
We do not use your information for automated marketing profiling, third-party advertising, or the sale of personal data.
How We Share Your Information
We do not sell, rent, or trade your personal information. We do not share your contact information with third-party marketing or advertising partners.
We may share your information only in the following limited circumstances:
- Service providers: Trusted vendors who assist us in operating our website or communicating with you (e.g., email or SMS delivery platforms), solely for those purposes and subject to confidentiality obligations.
- Legal compliance: When required by applicable law, regulation, legal process, or governmental request.
- Business protection: When necessary to protect the rights, property, or safety of Equine IVF, LLC, our clients, or the public.
SMS & TEXT MESSAGING — IMPORTANT NOTICE
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Text Messaging
Equine IVF, LLC may send SMS (text message) communications to clients and prospective clients who have provided their mobile phone number and agreed to receive such messages. These messages are used exclusively for service-related purposes, including:
- Appointment reminders and scheduling updates
- Follow-up on consultation requests
- Service-related announcements relevant to your breeding program
SMS CONSENT DISCLOSURE
By providing my phone number to Equine IVF, I agree to receive text messages for service updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. View our Privacy Policy and Terms of Service for more information.
To opt out: Reply STOP to any text message you receive from us at any time. You will receive a confirmation message and no further texts will be sent.
For help: Reply HELP to any text message or contact us directly at (346) 458-4274 or Info@EquineIVF.com.
Cookies & Website Analytics
Our website may use standard browser cookies and analytics tools (such as Google Analytics) to understand general visitor behavior and improve site performance. These tools collect aggregate, non-personally identifiable data such as page views, browser type, and general geographic region.
You may disable cookies through your browser settings at any time. Doing so will not affect your ability to view or use our website's informational content.
Data Security
We take reasonable technical and administrative precautions to protect the personal information you share with us. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your contact information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, respond to your inquiry, or comply with legal obligations. If you would like your information removed from our records, please contact us directly.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the information we hold about you.
- Correction: Request that inaccurate information be corrected.
- Deletion: Request that your personal information be deleted from our records.
- Opt-out: Withdraw consent for SMS communications at any time by replying STOP.
To exercise any of these rights, please contact us using the information in Section 10 below.
Children's Privacy
Our website and services are intended for adults and equine industry professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information to us, please contact us so we can promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a concern, please contact us: